Car Rentals
You need a valid driver’s license, passport or ID, and a credit card. Some international visitors may need an International Driving Permit.
Yes, the minimum age is 21 years. Drivers under 25 may be subject to a young driver fee.
Yes, basic insurance is mandatory. Full coverage is also available for extra peace of mind.
Most rentals come with unlimited mileage. Specific vehicles may have restrictions—check your agreement.
Yes, one-way rentals are possible but may incur an additional fee. Please confirm in advance.
Villa & Airbnb-Style Rentals
Check-in is at 3:00 PM, and check-out is at 11:00 AM. Early/late options may be available for a fee.
No, parties and loud gatherings are not allowed. Quiet hours begin at 10:00 PM.
No. Smoking is strictly prohibited indoors. You may use designated outdoor areas if available.
Some properties are pet-friendly. Please ask before booking to confirm availability and pet fees.
You’ll be responsible for damages. A security deposit may be held and refunded after inspection.
Private VIP Transfers
Use our website or contact us directly. Please provide flight info and destination details.
We monitor flights and adjust pickup times as needed. No extra charge for delays under 2 hours.
Yes, child seats are available upon request. Please notify us in advance.
No. Smoking and alcohol are strictly prohibited in all our vehicles.
We offer various options from sedans to vans. Please let us know your group size when booking.
Excursions in Bavaro & Punta Cana
We offer boat tours, ATV rides, zip-lining, island excursions, cultural tours, and more.
We recommend booking at least 48 hours in advance to ensure availability.
Full refund if canceled 48+ hours before. 50% refund for 24–48 hours. No refund for same-day cancellations or no-shows.
Many are family-friendly. Let us know your group’s needs, and we’ll recommend suitable options.
Some excursions include food and drinks. Check the details in each package description.
General Questions
Yes! We offer custom bundles at discounted rates. Contact us for package deals.
We accept major credit/debit cards, and some bank transfers.
Yes. A deposit may be required depending on the service. Full payment secures your reservation.
Yes. Our team speaks both English and Spanish fluently.
You can reach us via WhatsApp, phone, or email listed on our contact page. We’re available 7 days a week.