🚗 Car Rental Rules

• Driver Requirements:
  • Minimum age: 21 years old.
  • Valid driver’s license (held at least 1 year).
  • International Driving Permit (if required).
• Deposit & Insurance:
  • Refundable security deposit required.
  • Mandatory insurance (basic or full coverage).
• Fuel Policy:
  • Return vehicle with same fuel level.
  • Charges apply for missing fuel.
• Late Return: Fees apply after a 3h30m grace period.
• Traffic Violations: Renter responsible for all fines.

🏡 Villa & Airbnb-Style Rentals

• Check-In / Check-Out:
  • Check-in: 3:00 PM | Check-out: 11:00 AM
  • Early/late options upon request, extra fees apply.
• House Rules:
  • No parties or loud noise after 10:00 PM.
  • No smoking indoors.
  • Only registered guests allowed.
• Damage & Cleaning:
  • Guest responsible for any damage.
  • Cleaning fee may apply.
  • Excess mess may incur extra charges.
• Security Deposit: May be held and refunded after inspection.

🚐 Private VIP Transfers

• Booking & Timing: Book at least 24h in advance. Flight delays monitored.
• Luggage: Notify for large items; extra fees may apply.
• Behavior & Conduct: No smoking, alcohol, or illegal activity.
• Cancellations:
  • Free cancelation up to 24h before.
  • 50% refund if canceled within 24h.

🏖️ Excursions in Bavaro & Punta Cana

• Reservation & Payment: Full payment needed to confirm spot.
• Cancellation Policy:
  • 100% refund if canceled 48+ hours before.
  • 50% refund with 24–48h notice.
  • No refund for same-day or no-show.
• Health & Safety: Notify us of medical conditions. Follow all guide instructions.
• Responsibility: Not liable for injuries or lost items.

⚠️ General Terms

• All services subject to availability.
• Prices in USD and include taxes unless noted.
• We reserve the right to refuse service for rule violations.